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Terms of Service

Last updated: May 2025

1. Acceptance of Terms

By accessing and using madiaries.com, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Products

All our products are handcrafted using genuine leather, real gemstones, and antique brass hardware. Due to the handmade nature of our products, slight variations in colour, texture, and design are natural and not considered defects. Each piece is unique.

3. Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes. We reserve the right to change prices at any time without prior notice. The price at the time of order placement will be honoured.

4. Order Confirmation

An order is confirmed only after successful payment. We reserve the right to cancel any order in case of pricing errors, stock unavailability, or suspected fraudulent activity. In such cases, a full refund will be processed.

5. Shipping & Delivery

  • We ship across India via reputed courier partners
  • Estimated delivery: 5–7 business days
  • Delivery timelines may vary due to location, festivals, or unforeseen circumstances
  • A tracking link will be shared via WhatsApp and email once your order is shipped

6. Payment

We accept payments via:

  • UPI (Google Pay, PhonePe, BHIM)
  • Credit and Debit Cards
  • Net Banking

All transactions are processed securely through Razorpay payment gateway.

7. Intellectual Property

All content on madiaries.com including images, text, logos, and designs are the exclusive property of MA Diaries. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

MA Diaries shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Jaipur, Rajasthan.

10. Contact Us

For any questions regarding these terms: