1. Introduction
MA Diaries ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website madiaries.com and make a purchase.
2. Information We Collect
When you place an order, we collect:
- —Full name and contact details
- —Delivery address
- —Email address and phone number
- —Payment information (processed securely via Razorpay — we never store card details)
- —Order history and preferences
3. How We Use Your Information
We use your information to:
- —Process and deliver your orders
- —Send order confirmation and tracking updates
- —Respond to customer service inquiries
- —Improve our products and services
- —Send occasional updates about new collections (you may opt out anytime)
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We share information only with:
- —Razorpay (payment processing)
- —Courier partners (delivery only)
- —These parties are bound by confidentiality
5. Data Security
We implement appropriate security measures to protect your personal information. All payment transactions are encrypted and processed through Razorpay's secure gateway.
6. Cookies
Our website uses essential cookies to ensure proper functionality. We do not use tracking or advertising cookies.
7. Your Rights
You have the right to:
- —Access the personal data we hold about you
- —Request correction of inaccurate data
- —Request deletion of your data
- —Opt out of marketing communications